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European Climate Infrastructure and Environment Executive Agency

Communication toolkit for contractors - service contracts

Definitions

Contractor: an external provider of services purchased by CINEA through a specific or a service contract. Under the specific or service contract, the contractor may provide some communication-related services, which will have to be compliant with the EC communication requirements as outlined in this toolkit. The communication-related services mostly consist in producing the content for social media, websites, newsletters, different publications such as leaflets, videos, reports, etc. The contractor acts on behalf of CINEA, which is the contracting authority.

EC Visual Identity elements

As a CINEA contractor you must comply to various degrees with the European Commission visual identity rules. 

All the information can be found in the specific manual or in the specific guide.

Please note that the use of the EC Square Sans font is an obligation only if a contractor produces a publication on CINEA’s behalf.

Publications

All the official publications from the contract1 must comply with the visual identity of the European Commission and have identifiers supplied by the Publications Office of the European Union (OP) and should be archived in the EU bookshop. The identifiers for publications will be requested by the CINEA Project Manager.

Template for reports and publications

Newsletters

If you need to create a newsletter, please liaise with your Project Manager. Access rights to the EC system Newsroom environment will be given by the CINEA Communication team once confirmed by the Project Manager.

Link to be used for data protection notice for newsletters: CINEA Data Protection Notice for communication purposes.

Social Media

New accounts are not allowed (on Twitter, LinkedIn or other social media platforms). Please, use the existing ones (e.g. CINEA, MARE) channels.

Remember to tag @cinea_eu and @EU_MARE on Twitter and use the hashtags #EMFF / #EMFAF on all your posts. You can also find CINEA on LinkedIn and YouTube.

For more information, please check our Social Media Moderation Policy.